Privacy Policy

Introduction

tk1971 is committed to protecting the privacy and security of every player who registers and participates on our Platform. This Policy has been prepared in accordance with widely recognised international data protection principles and reflects our ongoing commitment to responsible data stewardship in the Bangladesh market and beyond.

This Policy applies to all personal data collected by tk1971 through the https://tk1971.vu website, any associated mobile applications, and all communications between you and tk1971 — including email, live chat, and support ticket exchanges. It applies to registered players, prospective players who have begun but not completed registration, and visitors who interact with the Platform without registering.

We encourage you to read this Policy in full. If you have questions about any section, our 24/7 support team is available to assist. Where this Policy uses the terms "we", "us", or "our", these refer to tk1971. Where it uses "you" or "your", these refer to the individual accessing or using the Platform.

Data Controller

For the purposes of this Policy, tk1971 acts as the data controller in respect of personal data collected directly from players and Platform visitors. As data controller, tk1971 determines the purposes for which personal data is processed and the means by which that processing takes place.

Where tk1971 engages third-party service providers to process data on its behalf — for example, KYC verification platforms, payment gateway operators, or fraud-screening services — those providers act as data processors and are contractually required to process personal data solely on tk1971's instructions and in accordance with this Policy.

Personal Data We Collect

tk1971 collects the following categories of personal data, depending on how you interact with the Platform:

tk1971 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers unless specifically required by law and with your explicit consent.

How We Collect Your Data

tk1971 collects personal data through the following channels and methods:

• Direct collection: Data you actively provide when you register an account, complete the KYC process, make a deposit or withdrawal, contact the support team, or participate in any promotional activity.
• Automated collection: Technical and usage data collected automatically when you access the Platform, through server logs, cookies, and similar tracking technologies (see Section 8 — Cookies & Tracking).
• Third-party sources: Identity and fraud-risk information received from KYC verification providers, payment processors, and fraud-prevention platforms that we engage to verify your identity and protect the integrity of the Platform.
• Publicly available sources: In limited circumstances, we may cross-reference information you have provided against publicly available records — for example, to verify an address or confirm the existence of a self-exclusion registration.

Legal Basis for Processing

tk1971 processes your personal data only where a valid legal basis exists. The primary legal bases on which we rely are as follows:

• Contractual necessity: Processing required to fulfil our obligations under the contract between you and tk1971 — for example, processing deposits, crediting winnings, and maintaining your account balance.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money-laundering (AML) obligations and Know Your Customer (KYC) requirements.
• Legitimate interests: Processing necessary for tk1971's legitimate business interests, where those interests are not overridden by your rights and freedoms — for example, fraud detection, security monitoring, and Platform analytics to improve user experience.
• Consent: Where no other legal basis applies, tk1971 will request your explicit consent before processing your data for a specific purpose. You may withdraw your consent at any time by contacting the support team, although withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

How We Use Your Personal Data

tk1971 uses the personal data it collects for the following specific purposes:

• Account management: Creating, maintaining, and administering your player account, including processing login authentication and managing account preferences.
• Identity verification: Fulfilling KYC obligations by verifying your identity and age (18+ requirement) before permitting withdrawals or where required by our compliance procedures.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and maintaining accurate transaction records.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance through live chat and email channels.
• Responsible gaming: Monitoring gameplay patterns to identify potential signs of problem gambling and, where appropriate, proactively offering responsible gaming tools or support resources.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, account compromise, money laundering, and other prohibited activities on the Platform.
• Platform improvement: Analysing aggregated usage data to understand how players interact with the Platform, identify areas for improvement, and develop new features and game content.
• Legal compliance: Maintaining records required by applicable laws, responding to lawful requests from regulatory or law enforcement authorities, and enforcing our Terms & Conditions.
• Marketing communications: Sending you promotional offers, bonus notifications, and Platform updates — but only where you have opted in to receive such communications. You may opt out at any time.

Sharing Your Personal Data

tk1971 shares personal data with third parties only in the circumstances described below. In all cases, data is shared to the minimum extent necessary for the stated purpose, and recipient parties are bound by appropriate data protection obligations.

• KYC and identity verification providers: To fulfil our age and identity verification obligations, we share relevant identity documents and personal details with accredited third-party KYC platforms.
• Payment service providers: To process your deposits and withdrawals, we share necessary transaction data with payment partners including bKash, Nagad, Rocket, Upay, and partnered banks. These providers operate under their own privacy policies and applicable financial regulations.
• Fraud prevention and AML services: We share certain technical and transactional data with specialist fraud-screening and anti-money-laundering platforms to protect both you and the integrity of the Platform.
• IT and hosting providers: Our Platform infrastructure relies on third-party hosting and cloud-service providers who may process data on our behalf in the course of operating the Platform's technical environment.
• Game content providers: Live dealer games operated by studios such as Evolution Gaming, Pragmatic Play, and Ezugi are delivered via third-party platforms. These providers may process limited technical data (such as session identifiers) as part of delivering their game streams.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory directive, tk1971 will disclose personal data to the relevant authority. We will, where legally permissible, notify you of any such disclosure.

tk1971 does not share personal data with social media companies, advertising networks, or data brokers for commercial targeting purposes.

Cookies & Tracking Technologies

tk1971 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain session security, and gather anonymised analytics data. The categories of cookies we use are as follows:

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that maintain your logged-in state and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without affecting the Platform's core functionality.
• Functional cookies: Used to remember your preferences such as language setting, preferred payment method, and display options. Disabling these cookies may affect your experience but will not prevent you from using the Platform.
• Analytics cookies: Used to collect anonymised data about how players navigate the Platform — pages visited, time spent, error events, and feature usage. This data is used in aggregate form to improve the Platform and does not identify you individually.
• Security cookies: Used to detect and prevent fraud and abuse, including bot detection and suspicious behaviour identification.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your tk1971 account. tk1971 does not use third-party advertising cookies or cross-site tracking pixels.

Data Retention

tk1971 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable legal, regulatory, or compliance obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your account's active status plus a period of up to 5 years following account closure, to meet AML record-keeping requirements.
• KYC verification documents: Retained for a minimum of 5 years following the completion of the KYC process, or longer where required by applicable law.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, to meet financial record-keeping obligations.
• Support and communications data: Retained for up to 3 years from the date of the last communication, unless the communication relates to an unresolved dispute, in which case it is retained until the dispute is fully resolved.
• Marketing consent records: Retained for the duration of your consent and for 2 years following withdrawal of consent, to provide an audit trail of consent management.

Following the expiry of the applicable retention period, personal data is securely and permanently deleted or anonymised. Anonymised data — from which you cannot be identified — may be retained indefinitely for statistical and analytical purposes.

Data Security

tk1971 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the Platform.
• Encryption at rest for sensitive data fields including passwords, payment method references, and identity document data.
• Role-based access controls limiting access to personal data to those staff members whose job functions require it.
• Regular security assessments and penetration testing of the Platform's infrastructure.
• Multi-factor authentication (MFA) options available to players to protect account access.
• Monitoring systems to detect and respond to unusual access patterns indicative of unauthorised activity.

While tk1971 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

Your Data Rights

As a player whose personal data is processed by tk1971, you hold the following rights in respect of that data. To exercise any of these rights, please contact our support team via live chat or email at support at tk1971.vu.

• Right of access: You may request a copy of the personal data tk1971 holds about you, together with information about how it is used and with whom it is shared.
• Right to rectification: If personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that certain corrections may require supporting documentation for verification purposes.
• Right to erasure ("right to be forgotten"): You may request that tk1971 delete your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interests. Note that this right is subject to override by our legal retention obligations — for example, AML record-keeping requirements.
• Right to restriction of processing: You may request that tk1971 restrict the processing of your data while a dispute regarding its accuracy or the lawfulness of its processing is being resolved.
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on our legitimate interests at any time. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

tk1971 will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days and will notify you accordingly.

Children's Privacy

tk1971 is strictly an adults-only Platform. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes age verification steps specifically designed to prevent minors from creating accounts, and our KYC process confirms the age of players prior to permitting withdrawals.

If tk1971 discovers that personal data has been collected from a minor, we will immediately close the associated account, delete the collected data to the extent permitted by legal obligations, and — where applicable — report the matter to the appropriate authorities. If you believe that a minor may have accessed the Platform, please contact our support team immediately.

Parents and guardians are encouraged to make use of parental control software tools to restrict access to online gambling platforms on shared devices. The responsibility for supervising minors' internet activity rests with the parent or guardian.

Updates to This Privacy Policy

tk1971 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform functionality. The effective date at the top of this Policy will always reflect when the most recent version came into force.

Where changes to this Policy are material — meaning they significantly affect how we use your data or the rights available to you — we will notify you via email to the address registered on your account and/or via a notice displayed on the Platform, at least 7 days before the updated Policy takes effect.

Your continued use of the Platform following the effective date of any updated Policy constitutes your acknowledgement of the changes. If you do not agree with the updated Policy, you should cease using the Platform and contact our support team to arrange closure of your account.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which tk1971 handles your personal data, please contact us through any of the following channels:

• Email: support at tk1971.vu (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, directly through the Platform.
• Coverage: We serve players across all eight divisions of Bangladesh — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

All privacy-related enquiries are handled by our dedicated compliance team. We aim to acknowledge all written requests within 5 business days (Bangladesh Standard Time, UTC+6) and to resolve them within 30 calendar days.