Frequently Asked Questions

tk1971 requires a valid government-issued photo ID and proof of your payment method for KYC verification. Accepted identity documents include a Bangladesh National Identity Card (NID), passport, or driving licence. For proof of payment, a screenshot of your bKash or Nagad account showing your name and number is sufficient. Verification is typically completed within 24 hours.

You can reset your tk1971 password from the login page by clicking the "Forgot Password" link. Enter the email address or mobile number linked to your account, and a secure reset link will be sent to you. If you no longer have access to that email or number, contact the 24/7 live chat support team to verify your identity and regain access.

No — tk1971 strictly permits one account per person. Operating multiple accounts is a breach of the Terms and Conditions and may result in all associated accounts being permanently closed and balances forfeited. If you have accidentally created a duplicate account, contact support immediately to have the duplicate removed without penalty.

To permanently close your tk1971 account, contact the support team via live chat or email and request a permanent closure. Before submitting the request, withdraw any remaining balance to your preferred payment method. Once closed, your account data is retained for the legally required period under our data retention policy, but you will not be able to log in.

bKash deposits on tk1971 are credited instantly in the vast majority of cases. Once you complete the payment from your bKash app, the funds appear in your tk1971 account balance within seconds. In rare instances during peak periods, a deposit may take up to five minutes. If your deposit has not appeared after ten minutes, contact live chat with your bKash transaction ID.

The minimum deposit on tk1971 is ৳200 for mobile money methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank, the minimum deposit is ৳500. There is no maximum deposit limit for standard accounts, though high-value deposits may trigger an additional KYC review.

To withdraw to Nagad, log in to your tk1971 account, go to the withdrawal section, select Nagad as your method, enter the Nagad number registered to your account, and specify the amount. Withdrawals to Nagad are processed within one to three hours during business hours. Your account must have passed KYC verification before any withdrawal can be processed.

The minimum withdrawal amount on tk1971 is ৳500 for all supported payment methods, including bKash, Nagad, Rocket, Upay, and bank transfer. There is no fee charged by tk1971 on standard withdrawals, though your payment provider may apply their own transaction charges. Withdrawal requests submitted before midnight BST are typically processed the same day.

tk1971 does not charge any platform-side fees on deposits or withdrawals. However, third-party payment providers such as bKash, Nagad, or Rocket may apply their own standard transaction charges as per their fee schedules. Bank transfer withdrawals may also incur inter-bank charges depending on your bank. Always check your payment provider's current fee policy before transacting.

tk1971 supports bKash, Nagad, Rocket, and Upay for mobile money transactions, as well as direct bank transfers through major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank Bangladesh (IBBL), Sonali Bank, and City Bank. Visa and Mastercard card payments are available for eligible accounts. All transactions are processed in Bangladeshi Taka (BDT).

Yes — cricket betting is one of tk1971's most popular features, and BPL (Bangladesh Premier League) and IPL matches are fully covered. You can bet on match winners, top batsmen, total runs, wickets, and a wide range of in-play markets. T20 World Cup fixtures, bilateral series featuring the Bangladesh Tigers, and major international tournaments are also available.

tk1971 hosts an extensive slots library featuring titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The catalogue covers classic three-reel slots, video slots with multiple paylines, progressive jackpot slots, and crash-style games. The full slots range is accessible on both desktop and mobile browsers without any app download required.

Yes — tk1971 is fully optimised for mobile play directly through your smartphone or tablet browser, with no app download required. The mobile site supports all major Android and iOS browsers. All features available on desktop — including deposits, withdrawals, live casino, sports betting, and account management — are accessible on mobile with the same smooth experience.

Live dealer games on tk1971 are streamed in real time from professional studios operated by providers such as Evolution Gaming, Pragmatic Play Live, and Ezugi. You join a table hosted by a real dealer visible on your screen, place your bets through the on-screen interface, and watch the outcome of each round live. Games include baccarat, roulette, blackjack, andar bahar, and teen patti.

RTP (Return to Player) varies by individual slot title and is set by the game provider, not by tk1971. Most slots in the tk1971 library carry an RTP between 94% and 97%, which is in line with industry standards. RTP figures for specific games are typically available in each game's information panel. Higher RTP means a lower built-in house edge over long-run play.

tk1971 offers a welcome bonus for new registrations on qualifying first deposits. The bonus structure, percentage match, and maximum bonus amount are displayed on the promotions page at the time of registration. Bonus funds are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn. Always read the specific bonus terms before claiming.

A wagering requirement specifies how many times you must bet your bonus amount before withdrawing winnings derived from it. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before the bonus balance converts to withdrawable cash. tk1971 displays the applicable wagering multiplier on each individual promotion's terms page.

Yes — all tk1971 bonuses carry an expiry period, typically between 7 and 30 days from the date of issue, depending on the specific promotion. If the wagering requirement is not completed within the validity window, the bonus and any associated winnings are forfeited automatically. The expiry date and remaining time are displayed in your account's bonus section.

tk1971 rewards regular players through an ongoing loyalty programme where consistent play earns points redeemable for bonus credits, free spins, and exclusive promotions. Higher-tier VIP players benefit from personalised account management, faster withdrawal processing, increased deposit limits, and invitations to special seasonal events. Full details of the current loyalty structure are available on the promotions page inside your account.

tk1971 uses TLS/SSL encryption on all data transmitted between your device and the platform, protecting your personal information and financial transactions from interception. Player data is stored securely with access restricted to authorised personnel only. tk1971 does not sell or share your personal data with advertising networks. Full details are in the Privacy Policy at tk1971.vu/privacy-policy.

No — tk1971 does not manipulate game outcomes. All slot and RNG table game results are generated by certified Random Number Generator (RNG) software embedded in each game by the provider. Live dealer game outcomes are determined by physical cards, wheels, or dice visible on camera. tk1971 has no technical ability to alter results once a game round begins.

The minimum age to register and play on tk1971 is 18 years. This is a strict, non-negotiable requirement. Age verification is conducted during the KYC process, and any account found to belong to a person under 18 is closed immediately. tk1971 strongly encourages parents and guardians to use parental control software to prevent underage access to gambling platforms.

You can set a daily, weekly, or monthly deposit limit from the Responsible Gaming section inside your tk1971 account settings. Enter your preferred limit and confirm — the cap takes effect immediately. Reducing a limit is instant; increasing it requires a 7-day cooling-off period to prevent impulsive changes. This tool is free and available to all registered players at any time.

Self-exclusion on tk1971 can be activated in under five minutes from the Responsible Gaming section of your account settings, or by contacting 24/7 live chat support. You can choose a period of 30 days, 90 days, 180 days, one year, or permanent exclusion. During exclusion, your account is locked, all marketing stops, and login is blocked. The decision is respected immediately with no waiting period.